Contact & Support
We’re here to help!
If you have any questions, feedback, or issues, please reach out to our support team. We typically respond within 24 hours on business days.

​​​

Contact Information
•     Email: info@votethegoat.app
•     Business Hours:
•     Monday – Friday: 9:00 AM – 6:00 PM
•     Saturday: 10:00 AM – 2:00 PM

​​

Send Us a Message
To contact us, please include the following information in your email:
•     Name: Your full name
•     Email: Your email address
•     Subject:
       •     General inquiries → use “General inquiries”
       •     App features or suggestions → use “App Features”
       •     Privacy or security issues → use “Privacy and Security issue”
       •     Access problems (app won’t open / no notifications) → use “Access issue”
       •     Suggest new features → use “New features”
       •     Account deletion → use “Account deletion request”
•     Message: Describe your question or issue
We’ll get back to you as soon as possible.

​​

Notices
•     Response time: We aim to reply within 24 hours on business days. Urgent issues are prioritized.
•     Password reset: Click “Forgot Password” on the login screen. If you don’t receive an email, check your spam folder or contact support.
•     Account deletion: Send a request to info@votethegoat.app with the subject line “Account Deletion Request”. Your account and all related data will be permanently deleted within 7 working days after verification.

​​

Knowledge Base & Support
Check out helpful guides in the app or on the website:
•     Getting Started with Your Account
•     Troubleshooting Common Errors
•     Understanding App Features

​​

© 2025 Ithaka Company Limited. All rights reserved.

​​